Frequently ask questions (FAQs) about Home Inspection Software by Interspect.

A: Report Validation checks for Client Information like Name, Address, etc. and Property Information like square footage and year built. It also checks all Systems and Items on both the default templates and the templates you created.
A: Yes, retreiving an inspection from archives removes the original archived file from the archived list and makes it available for re-editing, printing, and emailing. You can then archive the file again.
A: Yes. Interspect enables you to design your own unique reports with only the Systems and Items that you want. Utilizing the Report Type Definition and Layout under Settings, this enables you to create inspection reports that reflect your unique designs.  Watch the training video on Report Type and Layout.
A: Yes. Interspect includes a TREC report template that has been reviewed by TREC and conforms to currently published standards.
A: Yes, Interspect comes configured with over a thousand pre-defined notes called "QuickText". These notes can be used "as-is" or edited to suit your needs.
A: Yes. You can add your own pre-defined notes into Interspect or modify the notes that are included with the software.
A: Yes. Interspect allows you to create one or more templates based on the Standard or TREC report templates. The boilerplate inspection templates allow you to include Introduction, Conclusion, Major Item Header and Footers and Comments for Items. New inspections are created based on the template and are preloaded with this information.
A: Yes. Templates can include images in the item comments. When inspections are created based on the template, the notes and images are automatically loaded into the inspection.
A: Yes. Interspect enables you to import your pre-defined notes directly into the database. We provide a spreadsheet that defines the format needed or you can copy and paste. The spreadsheet is located on the Support page of this website.
A: Yes, once you generate the inspection report or any other type of report, you can export it as a .pdf file. No additional software is required.  You also have the option of sending your reports to ISN (Inspection Support Network) directly from Interspect for distribution to clients and agents.
A: Yes, once you generate the inspection report or binder, you can email it directly to your client, realtor or other recipients or upload the report to ISN (Inspection Support Network) for distribution to your client and agent based on rules set by ISN.
A: Interspect runs on a laptop, desktop or Windows tablet meeting the following minimum requirements:
Microsoft Windows 7, Windows 8, Windows 8.1, Windows 10 with
Microsoft .NET Framework 4.0*
1.2 GHz P4
4 GB RAM (6-8GB recommended)
4GB Free Disk Space
1024x768 (XGA)
Internet connection for updates
*You will be prompted for download if required.
A: No, not at this time. The benefit of the Interspect Voice Module is that you don't need to use a handheld device. This frees up your hands to work with the tools of your trade instead of holding the device and stylus.
A: No. Interspect is written to run on an Intel platform running Windows XP to Windows 10 natively. Interspect will work on MacPro running a parallel desktop or boot camp with Windows 7 or Windows 10.
A: Yes. You can add your logo to Interspect. The logo is placed on reports and the home page of the application. Interspect will automatically format the logo to the proper size.
A: Interspect is licensed to an inspector and does not charge per inspection generated. You can generate as many inspections as you want with your license.
A: 1 year of support and updates are included with the purchase of an Interspect license. The annual cost to continue the maintenance is $175, which provide quarterly updates to the software, bug fixes and support with Interspect.  If support is required due to other programs or user error causing problems that prevent Interspect from running then it is $100 an hour for problem resolution.
A: If you are connected to the Internet, Interspect will automatically check for updates, download and install. You do not need to uninstall the software and re-install a new version. Automatic updates are currently scheduled quarterly and include issue resolution and new features as long as you are current on maintenance.
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A: Photos are added directly into the notes and are printed inline with the notes. You can add an unlimited number of photos per item. You can then size and position the photos within the note.  You also have the option of creating a Photo Summary Report.
A: Sketches can be printed directly from the Inspection Sketch screen or you can create a binder with just the Sketches section.
Q: What kind of recording device is used with the wireless headset?
A: The wireless headset does not record onto a device that you carry around. The headset transmits your speech back to the laptop or tablet where voice commands and dictation are processed.
A: The wireless headset transmitter/reciever connects to the laptop or tablet via a USB port. The Plantronics wireless headset transmits at 900 Mhz and automatically finds an open secure channel. This is similar to a household cordless telephone. 
Version 3 allows a Bluetooth headset for voice commands for those that want to carry a Windows tablet.  Keep in mind Bluetooth only has a range of about 30ft for Bluetooth 3 and about 90ft for Bluetooth 4.  We recommend either the Plantronics Voyager Legend or the Voyager 5200.
A: The Plantronics 900mhz wireless headset has a specified range of approximately 250 feet and transmits through walls and ceilings. Actual results have demonstrated distances that exceed the 250 foot specification.  There are limitations with wire mesh in hard stucco walls and roof radiant barriers.
A: As you approach the range limit, the headset will beep two times to warn you before you reach the range limit. If you remain out of range for more than 15 minutes the headset will turn off.
A: On a full charge the batteries will last about 6-7 hours.
A: When the headset battery is running low(about 5 minutes left) an audible beep will be heard through the headset as a single beep repeated every 10 seconds.
A: The headset will recharge 80% in 1.5 hours and is fully charged in 3 hours. When doing multiple inspections a day, return the headset to the charger while talking to your client at the end of the inspection.
A: During the trial period after you have become familiar with the Interspect user interface, we recommend purchasing an inexpensive wired headset to try out the voice commands integrated into the software. Plantronics sells the Audio 310 which works very well with the Interspect Voice Module. You can find this microphone at local electronic shops.
 
A: The wireless headset uses a noise cancellation microphone to minimize background noise. This is done using two microphones - one facing inward and one facing outward.Because of this configuration, wind can affect the performance of the microphone. To avoid this, turn your back to the wind to shield the microphone when outside on windy days. You can also cup your hand over the microphone to block out the wind noise. You can also purchase a wind screen to help in reducing noise.  If using a wind screen remember to create your voice profile with the wind screen on.